Terms of service

Terms of Service

Last Updated: [Month Day, Year]

Welcome to TripM8 ("TripM8", "we", "us", or "our"). These Terms of Service ("Terms") govern your access to and use of our website, products, and services (collectively, the "Services").

By accessing our website or purchasing products from us, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our Services.

1. Eligibility

By using our Services, you represent and warrant that:

  • You are at least the age of majority in your country or region of residence; or

  • You have obtained permission from a parent or legal guardian.

You agree to provide accurate, current, and complete information when placing an order or creating an account.

2. Products and Services

We strive to display our products and services as accurately as possible. However, actual colors, sizes, and appearances may vary depending on your device settings and display environment.

We reserve the right to modify, discontinue, or limit the availability of any product or service at any time without prior notice.

3. Orders

All orders placed through our website are subject to acceptance and availability.

We reserve the right to refuse, cancel, or limit any order at our sole discretion, including but not limited to cases involving:

  • Suspected fraud or unauthorized transactions

  • Pricing or product information errors

  • Inventory shortages

  • Violation of these Terms

An order is considered accepted only after payment has been successfully processed and a confirmation email has been sent.

4. Pricing and Payment

All prices displayed on our website are shown in the applicable currency and may be changed without prior notice.

Accepted payment methods may include:

  • Visa

  • Mastercard

  • American Express

  • JCB

  • Apple Pay

  • Google Pay

  • Shop Pay

Available payment methods may vary depending on your location and device.

You agree to provide valid and accurate payment information and authorize us to charge the full purchase amount.

5. Shipping and Delivery

Orders are typically processed and shipped within 1–3 business days after payment confirmation.

Estimated delivery times are provided for reference only and are not guaranteed.

TripM8 is not responsible for delays caused by:

  • Customs clearance procedures

  • Weather conditions

  • Carrier disruptions

  • Government actions

  • Other circumstances beyond our reasonable control

Risk of loss and title for purchased products pass to the customer upon delivery of the products to the shipping carrier.

Customers are responsible for any applicable customs duties, import taxes, VAT, or other fees imposed by their destination country.

6. Returns and Refunds

Returns, refunds, and exchanges are governed by our Return & Refund Policy.

Customers should review the Return & Refund Policy before making a purchase.

7. Intellectual Property

All content available through the Services, including but not limited to text, images, graphics, logos, trademarks, product descriptions, and website design, is owned by or licensed to TripM8 and is protected by applicable intellectual property laws.

No content may be copied, reproduced, distributed, modified, or used without our prior written consent.

8. Prohibited Uses

You agree not to:

  • Violate any applicable laws or regulations

  • Infringe upon intellectual property rights

  • Submit false or misleading information

  • Interfere with the operation or security of the Services

  • Use automated tools to scrape, collect, or extract data from the website

  • Engage in fraudulent or abusive activities

  • Resell products without authorization

We reserve the right to suspend or terminate access to our Services if these Terms are violated.

9. Disclaimer of Warranties

The Services and all products are provided on an "as is" and "as available" basis.

To the fullest extent permitted by law, TripM8 disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, and non-infringement.

We do not guarantee that the Services will be uninterrupted, secure, or error-free.

10. Limitation of Liability

To the maximum extent permitted by law, TripM8 shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising out of or related to the use of our Services or products.

In any event, our total liability shall not exceed the amount paid by the customer for the applicable order.

Nothing in these Terms excludes liability that cannot be excluded under applicable law.

11. Privacy

Your use of the Services is also governed by our Privacy Policy.

By using the Services, you consent to the collection and use of information as described in our Privacy Policy.

12. Changes to These Terms

We may update or modify these Terms at any time.

Changes become effective upon posting on this website. Continued use of the Services after changes are posted constitutes acceptance of the revised Terms.

13. Governing Law

These Terms shall be governed by and construed in accordance with the laws of Japan.

Any dispute arising out of or relating to these Terms or the Services shall be subject to the exclusive jurisdiction of the Fukuoka District Court in Japan.

14. Contact Information

TripM8

Operator: Hiroyasu Kaneko

Address:
4-6-28 Tenjin, Chuo-ku, Fukuoka-shi,
Fukuoka 810-0001, Japan

Email:
support@tripm8.com

Phone:
+81-50-3099-8110

Business Hours:
Monday–Friday, 9:00 AM–5:00 PM (JST)

For inquiries regarding orders, shipping, returns, refunds, or products, please contact us at support@tripm8.com.