It is USB-C rechargeable. You can charge it with a common USB-C cable.
Regarding the charging light, it blinks while charging and stays lit when charging is complete.

Approximately 10 compressions are possible.

Press and hold the button for 2 seconds to start compression. Press the button again to stop.

This varies depending on the amount and type of clothing. Since it is battery-operated, it will compress more if you gently press down on it by hand during compression.

It is highly water-resistant, so you can rest assured even in sudden rain or when used around water. However, please note that it is not designed for complete submersion in water. Also, the interior is not waterproof, so please refrain from putting wet clothing inside. Please also be careful to prevent water from getting inside.

Currently, only one size is available (W46 x D28 x H20cm). We plan to add new sizes in the future, so please check our newsletter and social media for updates.

Currently, it is only available in black. We plan to add new colors in the future, so please check our newsletter and social media for updates.

The lithium-ion battery used in this product has a small capacity of 3.7Wh, and at the time of its release (as of June 2026), it falls within the range permitted for checked baggage according to the published standards of airlines such as JAL, ANA, and Peach.
However, handling may differ by airline or change in the future, so if you plan to check this item, please check the latest information from each airline before use.

Due to the nature of the fabric, this product is not designed or strong enough to be used as a standalone checked baggage item. When traveling by air, please carry it on board or store it inside a suitcase or backpack before checking it in.

The interior is not waterproof, so for dirt, please lightly wipe with a soft cloth dampened with water. Avoid using washing machines or dryers. Store away from direct sunlight.

Although this product does not come with a long-term warranty, if there is an initial defect upon arrival, or if you receive a product different from what you ordered, please contact us within 7 days of product arrival via LINE or through the inquiry form on our website. After confirming the details, we will arrange for an exchange or refund.

Please note that products that have been used, items with scratches, dirt, or damage caused by the customer, malfunctions due to incorrect usage, and deterioration, wear and tear, or aging that occurs with normal use are not eligible for return or exchange.

We accept Shop Pay, credit cards (Visa, Mastercard, JCB, American Express), Apple Pay, Google Pay, convenience store payments, PayPay, Merpay, and Paidy.

As a general rule, we do not accept cancellations due to customer convenience after an order has been confirmed.
However, we may be able to accommodate your request if the product has not yet been shipped, so please contact us as soon as possible.
For cancellations after shipping, refusal to accept delivery, or returns due to long-term absence, you may be responsible for shipping and other related costs.

If you would like a receipt issued, please contact us by email at support@tripm8.com.
Please also let us know the desired recipient and purpose.

【Domestic Shipping】
Shipping fee: 960 yen
(Okinawa Prefecture: 2,060 yen)

【International Shipping】
Shipping fee: 5,980 yen (flat rate)
Eligible countries: United States, Canada, United Kingdom, Australia, New Zealand

Once shipped, you will receive a tracking number via email. You can check the delivery status in real-time on the courier's tracking page.

Yes, we can ship to some countries and regions. Currently, the shipping destinations are the United States, Canada, United Kingdom, Australia, and New Zealand. We do not currently ship to countries other than those listed.

Estimated delivery time: 3-14 business days after dispatch

*Delivery times may vary depending on the destination country/region, customs procedures, etc.

Returns due to customer convenience will be accepted only for unused and unopened products, provided that you contact us within 7 days of product arrival.

If you wish to return an item, please contact us at support@tripm8.com.

Once your return is accepted, we will provide you with the return address and details on the return procedure.

Products returned without prior notice will not be accepted.

We apologize for the inconvenience. Please send an email with a photo of the product to support@tripm8.com. We will promptly arrange for a replacement or refund.

Yes, you can also contact us via our official LINE account.

We do not currently offer gift wrapping or gift services.
We will announce it in our newsletter and on social media when we do.